FAQs

What is the ProxiView-EZ sensor?

The ProxiView-EZ is a kiosk presence detection sensor designed specifically for self-service and interactive kiosk applications. It combines ultrasonic and optical sensing to deliver stable, reliable detection of users standing in front of a kiosk.

Why combine ultrasonic and optical sensing?

Traditional sensors can struggle when users stop moving or when environmental conditions change. By combining ultrasonic and optical technologies, ProxiView-EZ delivers consistent detection even when users remain still, helping ensure your kiosk responds exactly when it should.

What detection range does ProxiView-EZ support?

ProxiView-EZ provides presence detection from approximately 1 millimeter up to 5 meters, allowing precise detection both close to the screen and at approach distances.

How does ProxiView-EZ reduce false activations?

ProxiView-EZ uses defined detection zones that align with the actual user interaction area. This helps prevent false triggers caused by people walking nearby while ensuring users directly in front of the kiosk are reliably detected.

Is ProxiView-EZ easy to integrate into kiosk systems?

Yes. ProxiView-EZ is designed for straightforward integration and is available with USB and I2C interfaces, making it compatible with modern kiosk controllers, embedded systems, and industrial computers.

Will MaxBotix help us select and integrate the right sensor?

Yes. MaxBotix engineers work directly with OEM customers to help select the right configuration, optimize placement, and ensure reliable performance in your specific kiosk design.

Can I test the sensor in my kiosk before full deployment?

Yes. Evaluation units are available so you can validate performance in your specific kiosk environment before committing to production.

Will the sensor work if the user stands still?

Yes. ProxiView-EZ is specifically designed to detect users even when they are standing still, helping prevent screen timeouts, missed activations, or user frustration.

Does lighting affect performance?

No. Ultrasonic sensing is not affected by lighting conditions, allowing ProxiView-EZ to perform reliably in bright sunlight, dim environments, and indoor or outdoor kiosks.

How reliable is ProxiView-EZ for production kiosk deployments?

ProxiView-EZ is built for OEM applications where consistent performance and long-term reliability are essential. MaxBotix sensors are used in deployed OEM systems worldwide, where consistent uptime and long-term stability are critical.

Is MaxBotix an approved OEM supplier?

Yes. MaxBotix is an approved and often preferred OEM supplier for many companies and is backed by ISO 9001-certified manufacturing processes.

Are the sensors manufactured in the United States?

Yes. MaxBotix sensors are engineered and built in the USA, providing quality control, supply stability, and long-term product availability.

Will this sensor be available long-term?

Yes. MaxBotix is committed to long product lifecycles, helping OEMs avoid unexpected redesigns or supply disruptions.

Can ProxiView-EZ replace our current kiosk presence sensor?

In many cases, yes. If your current sensor has reliability issues, false triggers, or is becoming unavailable, MaxBotix can help identify a replacement solution.

What information do you need to recommend the right sensor?

Our engineers can evaluate your application based on:

  • Kiosk type
  • Detection range needed
  • Mounting location
  • Interface requirements

    Environmental conditions

How do I know MaxBotix is the right fit for my application?

We’ll evaluate your requirements honestly and tell you whether MaxBotix is the best solution. Our goal is to help you achieve reliable, long-term performance, even if that means recommending a different approach.

How do I get started with ProxiView-EZ?

You can submit an RFQ or schedule a call with our engineering team. We’ll help you select the best sensor and ensure your kiosk performs reliably.

What happens after I submit an RFQ?

A MaxBotix team member will review your application and follow up with recommendations, pricing, and next steps.